{"id":623,"date":"2025-05-26T14:15:55","date_gmt":"2025-05-26T11:15:55","guid":{"rendered":"https:\/\/kiinteistohuoltotahti.fi\/yhteystiedot\/"},"modified":"2026-03-18T14:11:25","modified_gmt":"2026-03-18T12:11:25","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/kiinteistohuoltotahti.fi\/en\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"\n
<\/div>
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Customer service<\/h2>\n\n\n\n

Our customer service team is here to assist you with any matters related to your housing or property maintenance. Whether it\u2019s maintenance requests, parking spaces, sauna bookings, or key issues, we are happy to help you with professionalism and a positive attitude.<\/p>\n\n\n\n

If your matter is urgent, such as a water damage or another sudden fault, please contact our on-call maintenance service immediately.<\/p>\n\n\n\n

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On-call maintenance 24\/7<\/a><\/div>\n<\/div>\n<\/div><\/div>
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Service channels<\/h2>\n\n\n\n

You can easily manage sauna bookings, parking spaces, and extra key orders through us. Please note that all reservations and orders must be made in writing using the provided forms. You\u2019ll find the necessary forms below.<\/p>\n\n\n\n

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\n
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Maintenance request<\/a><\/div>\n\n\n\n
Parking spaces<\/a><\/div>\n\n\n\n
Sauna slots<\/a><\/div>\n\n\n\n
Other contact request<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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On-call maintenance 24\/7<\/a><\/div>\n\n\n\n
Notification of move<\/a><\/div>\n\n\n\n
Keys and rekeyings<\/a><\/div>\n\n\n\n
Give feedback<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

At the customer service point, you can, for example, pick up keys you have ordered. When your parking space agreement begins, you can collect any keys and parking permits related to the parking space from the customer service point. Please confirm with customer service whether the keys should be picked up from the Espoo or Helsinki office.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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M\u00e4ntyviita Key Management<\/h5>\n\n\n\n

M\u00e4ntyviita 2, 02110 Espoo, entrance from Mennink\u00e4istentie side
Open Mon\u2013Fri 8:00\u201316:00

Phone service on weekdays 8.00\u201316.00 and<\/strong>
on-call maintenance (24\/7):<\/strong>
020 750 5300<\/strong><\/a><\/p>\n\n\n\n

Please check your maintenance company’s phone number on your housing company’s notice board.<\/p>\n\n\n\n

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Calling rates<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Sompiontie Key Management<\/h5>\n\n\n\n

Sompiontie 1, 00730 Helsinki
Open Mon-Fri 8.00\u201316.00<\/p>\n\n\n\n

Phone service on weekdays 8.00\u201316.00 and<\/strong>
on-call maintenance (24\/7):<\/strong>
020 750 5300<\/strong><\/a><\/p>\n\n\n\n

Please check your maintenance company’s phone number on your housing company’s notice board.<\/p>\n\n\n\n

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Calling rates<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

Customer service for SATO, Espoon asunnot, LUMO and Y-s\u00e4\u00e4ti\u00f6 residents<\/h3>\n\n\n\n
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Service channels and contact information for Sato residents<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Service channels and contact information for Espoon Asunnot residents<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Service channels and contact information for Lumo residents<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Service channels and contact information for M2-Kodit residents<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Service channels You can easily manage sauna bookings, parking spaces, and extra key orders through…<\/p>\n","protected":false},"author":32,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1,90,97,92,94","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-623","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCustomer service - Kiinteist\u00f6huolto Tahti<\/title>\n<meta name=\"description\" content=\"Our customer service is here to assist you with any matters related to your housing or property maintenance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kiinteistohuoltotahti.fi\/en\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer service - 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